FAQ’s

 1. What kind of products does BeCreations Boutique offer?

 

BeCreations specializes in custom and personalized gifts, including clothing, accessories, drinkware, candles, and engraved items. We offer handmade products with customization options available to suit your preferences.

2. How can I place an order?

 

Orders can be placed directly through our website, which is powered by Wix, ensuring a secure and user-friendly shopping experience.

3. Do you offer free shipping?

 

Yes, we offer free shipping on all orders over $150 AUD.

4. What are your payment options?

 

We accept payments through Stripe and PayPal. Additionally, Afterpay is available for your convenience.

5. What is the expected delivery time for orders?

 

Our standard dispatch time is between 7-28 business days. We also offer a rush order option, with dispatch within 24-48 business hours, subject to approval. Shipping times varies from 5-7 days.

6. Can I get a refund on personalized items?

 

Refunds are not available on personalized items unless they are defective. If you encounter any issues, please contact us at becreations.au@gmail.com.

7. What are your best-selling products?

Our best-selling products include custom t-shirts, back in ___ birthday Prints, DTF prints, and invitations.

8. How do I contact customer support?

 

You can reach us via email at becreations.au@gmail.com or through our website chat. We're also available on social media and phone.

9. Do you offer any subscription services?

 

We are considering launching a subscription service for monthly t-shirt deliveries. Stay tuned for more updates!

10. Do you have any special offers or discounts?

We regularly update our Facebook page with special offers and discounts. Be sure to follow us to stay informed!